Investigation case management software that keeps every matter organised.
Safrix brings structure to complex investigations, status, owners, priority, evidence and decisions on one record, so teams move faster without losing the thread or the audit trail.
A structured case, not a folder
Every matter has status, owners, priority, deadlines and a live timeline, the backbone of a defensible investigation.
Evidence attached in context
Documents, exports and media sit with the case, sealed and hashed, with legal holds applied in a click.
Collaborate securely
Notes, assignments and reviews happen in-platform, so sensitive information never leaves your control.
Report in a few clicks
Generate disclosure-ready reports that trace every conclusion back to its source.
Case management designed for investigations
Most case tools were built for IT tickets or customer support, not investigations. They lack chain of custody, sensitivity controls and the audit depth that a serious matter demands. Safrix is purpose-built for the investigative lifecycle.
From intake to closure, every case follows a consistent, auditable path, assign investigators, collect and seal evidence, collaborate, review findings, generate a report and close the matter, with a complete record of who did what and when.
Granular, role-based permissions keep each case scoped to need-to-know, and configurable retention keeps your data lawful by default. Deploy in a sovereign cloud or on-premise to meet your compliance requirements.
Frequently asked questions
What makes investigation case management different from a helpdesk?
Investigations require chain of custody, sensitivity labelling, least-privilege access and deep audit trails, capabilities general ticketing tools lack. Safrix is built specifically for defensible investigative work.
Does Safrix support role-based access?
Yes. Permissions are granular and scoped to case, role and need-to-know, and every access is logged, so sensitive matters stay confidential and accountable.
Can I generate reports from a case?
Yes. Safrix produces disclosure-ready reports and exports that remain fully traceable from source evidence to summary.
See Safrix on your investigations.
Book a private walkthrough tailored to how your team works.
Related: Insider threat investigations · Chain of custody